Property Insurance

Protection solutions for asset and property security

Looking to insure your property?

Flexible protection for various assets.

Need more information?

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Types of

Property Insurance

Oona offers many types of property insurance, each desires to address various coverages needed.

Fire Insurance (FLEXAS)

  • Covers losses due to the risk of fire, damage due to lightning, explosion, and smoke from fire.

Property All Risks Insurance (PAR)

  • Covers losses due to risks as in fire insurance, added by other risks include as accidental damage as long as they are not excluded by the policy.

Earthquake Insurance

  • Covers losses due to the risk of Earthquakes, volcanic eruptions, fires and explosions following the occurrence of Earthquakes/Volcanic Eruptions, Tsunamis.
Comparation Table

Coverage and Benefits

Property All Risks Insurance also covers:

Additional machinery and other equipment that has just been purchased/owned as long as it has not been insured with the following conditions:





Airplane Crash


Hit by a Vehicle



Volcanic eruptions


Property All Risks


Additional Coverage*:

*optional with additional premium

Related Services

24/7 Assistance Service

You can more easily get product and insurance policy information, make claims report.

Oona Other Protection Solutions

Oona's commitment is to provide protection against the risk of loss, with various types of coverage, such as Fire Insurance, Property Insurance, Motor Vehicle Insurance, Travel Insurance, Liability Insurance, Cargo Insurance, Heavy Equipment Insurance, and Health Insurance.


Claim Report

Immediately contact Oona Integrated Claims via the Call Center, WhatsApp Business, Email, or via the Website no later than 7 (seven) calendar days after the loss and/or damage occurs

Complete the claim document and fill out the claim form, accompanied by a detailed report regarding the cause of the damage/loss.

Payment of compensation within 30 (thirty) calendar days from the existence of a written agreement, or certainty regarding the amount of claims to be paid.

Report a Claim


How to buy Property Insurance products?

You can contact the Marketing Team at the Oona Branch and Marketing Office. You can find a list of addresses and telephone numbers of Oona Marketing and Branch Offices on the Customer Support page.

In addition, you can also fill in your personal data in the form on the Property Insurance product page, and we will contact you soon.

How long is the coverage period provided by Property Insurance?

The coverage provided by Property Insurance is for a period of 12 (twelve) months

How to pay the Property Insurance premium?

Payment of Property Insurance premiums can be made by cash, cheque, giro, transfer or by other agreed means

What should I do in case of loss or damage to my property?

You can fill out the Property Insurance Claim Report form which is available on the Claim Report form on the Claim Report page on the Oona website. For claims submission and further information, please contact the 24-hour Call Center at (021) 280 90111.

If you have difficulty filling out the claim reporting form, for those of you who are in the Jakarta area, you can directly contact the Oona Integrated Claims section at number (021) 4585 1018 or via SMS to number 087782828121. Meanwhile, for those of you who are outside the area of Jakarta, you can contact the nearest Oona Branch Offices. Click on the Customer Support page to get information about Oona Branch Offices. The Customer's obligations in the event of loss and/or damage can be seen in the Policy Wording.

When can I submit a claim after the policy is activated?

The customer can submit a claim after the policy is activated, during the period the policy is still valid

How long does it take to process a claim?

Payment of compensation within 30 (thirty) calendar days from the date of the agreement

After I submit a claim, how can I monitor my claim process?

To find out the location and/or status of your claim, you can fill out the form on the Claim Status page.

What should I do if my policy is lost or damaged?

Immediately contact the nearest Branch and Marketing Office, by bringing a letter of loss, or by calling the 24-hour Call Center at number (021) 280 90111 which will help you to arrange a duplicate policy.


You can see more complete information on the Insurance Policy that you have, which consists of a Policy Summary and Policy Terms (policy wording). These documents contain everything that is guaranteed and what is not guaranteed in your insurance policy. The Policy Summary contains details about the policyholder, the risk insured, the period of insurance and details of the insurance premium.

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