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OONA offers many types of home vehicle insurance, each desires to address various coverages needed.
Compare the various coverage and benefits of each of our house protection solutions and choose what's best for you.
Benefit
Policy
TSFWD
EQVET
TPL
RSMDCC
PA Householder
MAA Services
Period of Insurance
white
green
blue
PSAKI
PSAKI
PAR Munichre
N/A
Included
N/A
N/A
(optional)
N/A
Included IDR10M
IDR10M
N/A
included
IDR10M/person for 5 householder and 2 workers at home (free premium)
N/A
N/A
1 Year
1 Year
1 Year
OONA's commitment is to provide protection against the risk of loss, with various types of coverage, such as Fire Insurance, Property Insurance, Motor Vehicle Insurance, Travel Insurance, Liability Insurance, Cargo Insurance, Heavy Equipment Insurance, and Health Insurance.
Contact OONA Integrated Claims immediately via the Call Center, WhatsApp Business, Email, or via the Website.
Complete the claim document and fill out the claim form.
Claim payment is within 30 (thirty) calendar days from the date of the agreement.
You can contact the Marketing Team at the OONA Insurance Branch and Marketing Office. You can find a list of addresses and telephone numbers of OONA Insurance Marketing and Branch Offices on the Customer Support page.
Apart from that, you can also fill in your personal data in the form on the Home Insurance product page, and we will contact you soon.
The coverage provided by OONA Home Insurance is for a period of 12 (twelve) months
Payment of OONA Home Insurance premium can be made by cash, cheque, giro, transfer or by other agreed means.
You can fill out the Home Insurance Claim Report form found on the Claim Reporting page on the OONA website. For claims submission and further information, please contact the 24-hour Call Center at (021) 280 90111.
if you have difficulty filling out the claim reporting form, for those of you who are in the Jakarta area, you can directly contact the OONA Integrated Claims section at number (021) 4585 1018 or via SMS to number 087782828121. Meanwhile, for those of you who are outside the Jakarta area, You can contact the nearest OONA’s branch office. Click on the Customer Support page to get information about OONA’s branch offices. The Customer's obligations in the event of loss and/or damage can be seen in the Policy Wording.
The customer can submit a claim after the policy is activated, during the period the policy is still valid
Payment of compensation within 30 (thirty) calendar days from the date of the agreement
To find out the location and/or status of your claim, you can fill out the form on the Claim Status page.
Immediately contact the nearest Branch and Marketing Office, by bringing a letter of loss, or by calling the 24-hour Call Center at (021) 280 90111 which will assist you in arranging a duplicate policy.
You can see more complete information on the Insurance Policy that you have, which consists of a Policy Summary and Policy Terms (policy wording). These documents contain everything that is guaranteed and what is not guaranteed in your insurance policy. The Policy Summary contains details about the policyholder, the risk insured, the period of insurance and details of the insurance premium.
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