Oona's commitment is to provide protection against the risk of loss, with various types of coverage, such as Fire Insurance, Property Insurance, Motor Vehicle Insurance, Travel Insurance, Liability Insurance, Cargo Insurance, Heavy Equipment Insurance, and Health Insurance.
How do I buy Health Insurance or Personal Accident Insurance products?
You can contact the Marketing Team at the Oona Branch and Marketing Office. You can find a list of addresses and telephone numbers of Oona Marketing and Branch Offices on the Customer Support page.
In addition, you can also fill in your personal data in the form on the Health Insurance and Personal Accident Insurance product pages, and we will contact you soon.
How long is the coverage period provided by Health Insurance?
The coverage provided by Health Insurance is for a period of 12 (twelve) months.
How do you pay for Health Insurance or Personal Accident Insurance premiums?
Payment of Health Insurance or Personal Accident Insurance premiums can be made by:
1. Bank transfers
2. Full Payment using Credit Cards and Debit Cards from all issuing banks
What should I do to make a claim for Health Insurance?
You can fill out the Property Insurance Claim Report form which is available on the Claim Report form on the Claim Report page on the Oona website. For claims submission and further information, please contact the 24-hour Call Center at (021) 280 90111.
You can also can report Health Claim on Oona Health Apps.
When can I submit a claim after the policy is activated?
The customer can submit a claim after the policy is activated, as long as the policy is still valid.
Where is the nearest Oona Partner Hospital from where I live?
You can find a list of Oona Health Provider on the Hospitals Partners page.
What should I do if my policy is lost or damaged?
Immediately contact the nearest Branch and Marketing Office, by bringing a letter of loss, or by calling the 24-hour Call Center at (021) 280 90123 which will assist you in arranging a duplicate policy.
You can see more complete information on the Insurance Policy that you have, which consists of a Policy Summary and Policy Terms (policy wording). These documents contain everything that is guaranteed and what is not guaranteed in your insurance policy. The Policy Summary contains details about the policyholder, the risk insured, the period of insurance and details of the insurance premium.
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